Reasons and Consequences of Older People’s Exclusion from AI Design

Heather Newell

Heather Newell, MComms, FFIA Emeritus is a doctoral student at Massey University focusing on the impact of AI on older people and the organisations that serve them. As a former CEO of the Seniornet Federation, ACE Aotearoa Educator of the Year (2022) and regular community commentator on AI issues, Heather is on a mission to ensure our older generations are included in the benefits of new technologies.

Presentation

Reasons and Consequences of Older People’s Exclusion from AI Design

The potential benefits of AI to the wellbeing of older people is significant yet their voice is often unheard by AI developers and designers of AI products and services. This presentation explores the reasons and consequences of older people’s exclusion from AI design, and reminds us of the responsibility we all have for ensuring the wellbeing of our older people.